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Cancer Resources

Cancer Resources

Facing a cancer diagnosis can be stressful. It may leave you with questions about how to navigate life with this diagnosis. Some patients develop symptoms while others may not show symptoms until the disease has progressed. Getting screened may find breast, cervical, and colon cancers early, when treatment is likely to work best. You can also reduce your risk of getting cancer by making healthy choices like being physically active, maintaining a healthy weight, avoiding tobacco, protecting your skin and limiting the amount of alcohol you drink. We’ve put together the following resources page in one easy to find location with information on covered screenings, programs and tools available to help you and your family prevent and/or control cancer.


BENEFIT RESOURCES & INFORMATION

The following Aetna programs and services are available to currently enrolled Aetna State of Delaware Health Plan members. Members are also encouraged to contact Aetna at 1-877-542-3862 or at the Aetna Member Website.

Aetna Cancer Support Center: It’s a free, convenient digital hub designed around your needs, with answers to your questions and details about diagnostic tests, treatments and benefits specific to your coverage. Log into your Aetna Member Website and click on the “Cancer Support Center” on the home page to access information.

Cancer Screenings: Learn which cancer screenings are recommended for you by reviewing the 2020 Preventive Health Schedule . Talk to your healthcare provider about the screenings you need. Most preventive care is covered in-network at 100% of the allowable charge under your Aetna health plan.

CareVio (For HMO Plan Members Only): A free care coordination program that partners with you and your doctor to make it easier for you to take care of yourself and stay well. Call 1-844-227-3565 today. Learn More

Health Connections Disease Management Program (For CDH Gold Plan Members Only): Get free support from an Aetna nurse to help manage cancer. Call 1-866-269-4500 today.

Imaging/Radiology Services: Save time and money by having your outpatient imaging/radiology services (i.e., ultrasound, diagnostic 2D/3D mammography, MRI, CT Scan) completed at in-network non-hospital affiliated freestanding facilities. These facilities provide similar quality as hospital affiliated locations and are often more convenient. Learn more. SBO recognizes that some members may need to have this care in the hospital setting, but if reasonable and/or advised by their physician/oncologist that these services may be done in a non-hospital affiliated freestanding facility, we want to make members aware of those options.

Lab Work (Blood Work) Services: Save time and money by having your outpatient lab work (blood work) services completed at in-network non-hospital affiliated preferred labs. Quest Diagnostics and LabCorp are Aetna’s only preferred labs for State of Delaware Aetna members. Learn more. SBO recognizes that some members may need to have this care in the hospital setting, but if reasonable and/or advised by their physician/oncologist that these services may be done in a non-hospital affiliated freestanding facility, we want to make members aware of those options.

Wellness Services: Access online tools, health coaches and discounted gym memberships. Learn more – HMO Plan Members and CDH Gold Plan Members.

The following Highmark Delaware programs and services are available to currently enrolled Highmark Delaware non-Medicare State of Delaware Health Plan members. Members are also encouraged to contact Highmark at 1-844-459-6452 or at the Highmark Delaware Member Website.

Cancer Screenings: Learn which cancer screenings are recommended for you by reviewing the 2020 Preventive Health Schedule . Talk to your healthcare provider about the screenings you need. Most preventive care is covered in-network at 100% of the allowable charge under your Highmark health plan.

Imaging/Radiology Services: Save time and money by having your outpatient imaging/radiology services (i.e., ultrasound, diagnostic 2D/3D mammography, MRI, CT Scan) completed at in-network non-hospital affiliated freestanding facilities. These facilities provide similar quality as hospital affiliated locations and are often more convenient. Learn more. SBO recognizes that some members may need to have this care in the hospital setting, but if reasonable and/or advised by their physician/oncologist that these services may be done in a non-hospital affiliated freestanding facility, we want to make members aware of those options.

Lab Work (Blood Work) Services: Save time and money by having your outpatient lab work (blood work) services completed at in-network non-hospital affiliated preferred labs. In Delaware, LabCorp is Highmark Delaware’s only preferred lab. Learn more. SBO recognizes that some members may need to have this care in the hospital setting, but if reasonable and/or advised by their physician/oncologist that these services may be done in a non-hospital affiliated freestanding facility, we want to make members aware of those options.

Nurse Advocates: Contact a Nurse Advocate through the Highmark Case Management team for assistance with accessing services and treatments related to your cancer diagnosis and information on your benefit coverage. Call 1-888-258-3428.

Wellness Services: Access online tools, health coaches and discounted gym memberships. Learn more.

Dealing with the stress associated with a cancer diagnosis and treatment can feel overwhelming. The following HealthAdvocate programs and services are available to currently enrolled Aetna and Highmark Delaware non-Medicare State of Delaware Health Plan members. Members are encouraged to contact HealthAdvocate at 1-800-343-2186 or visit their website.

Website: 24/7 access to a wealth of online resources, including webinars, articles and videos on a wide variety of work/life topics.

Professional Counseling Services: Members can obtain one-on-one professional counseling services, a maximum of five (5) sessions annually (plan year) per topic or concern, and, if needed, a referral to receive continued professional counseling services through the member's healthcare plan. When HealthAdvocate determines that a member requires more than five sessions, the member will be transferred to receive professional counseling services through his/her healthcare plan where applicable co-pays/co-insurance apply.

Financial Services: Financial counselors can address questions on all matters of financial management including debt reduction, home buying, budgeting, foreclosure prevention and bankruptcy prevention. Certified Consumer Credit Counselors will provide free 30-minute confidential counseling sessions.

Smoking Cessation Products: Currently smoke and want to kick the habit? You have access to smoking cessation products (i.e., patches, gum/lozenges, inhalers) at no cost through your Express Scripts non-Medicare prescription drug plan. Learn more  about this benefit.



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