Healing & Wellness Resources
The State of Delaware places the highest priority on the health, safety and wellbeing of State of Delaware employees and members of the State of Delaware Group Health Plan. We’ve put together the following healing and wellness resources in one easy to find location to help you and your families during these unprecedented times.
BENEFIT RESOURCES & INFORMATION
The ComPsych® GuidanceResources® program provides FREE Employee Assistance Program (“EAP”) and work/life support services to eligible State employees and their dependents. Access www.guidanceresources.com (WebID: State of Delaware) to consult articles, podcasts, videos, webinars, and other helpful tools, or call the 24/7 helpline: 877-527-4742.
ContactLifeline Crisis Helpline provides sexual assault counseling for victims and family members: 800-262-9800
Division of Substance Abuse and Mental Health Crisis Hotline:
- New Castle - 800-652-2929
- Kent and Sussex - 800-345-6785
Help is Here provides addiction prevention, treatment, and recovery support resources. Call 833-9-HOPEDE (833-946-7333)
Substance Abuse and Mental Health Service Administration treatment helpline: 800-662-4357
EAP+Work/Life support services are available to all State of Delaware employees, effective immediately and through March 31, 2021. This means that these services are also available to temporary, casual seasonal, and benefit eligible employees who are not currently enrolled in a State of Delaware Highmark Delaware or Aetna health plan.
Learn more about the FREE Employee Assistance Program “EAP” and work/life support services provided by ComPsych® GuidanceResources® program for eligible State employees and their dependents. Access www.guidanceresources.com (WebID: State of Delaware) to consult articles, podcasts, videos, webinars, and other helpful tools, or call the 24/7 helpline: 877-527-4742.
Burnout/Work-Life Balance Tips for coping with job-related stress and building resilience, as well as an overview of available work-life benefits.
Coping After Violence Tips to support healing and understanding in the aftermath of a violent event.
Crisis and Trauma Resources A resource guide to understanding the impact of traumatic events for employees and managers.
Destigmatizing Mental Health A guide to understanding mental health diagnosis and treatment.
Diversity and Inclusion A guide to supporting a diverse workforce for employees and managers.
Enhance Your Resilience Tips for building resilience.
Grief & Loss Emotional support for survivors and what to do when someone passes.
Loneliness and Your Health Tips for making connections and fostering friendships for physical and mental health at any age.
Making Social Connections and Friendships Tips to keep you socially connected.
Mental Health and Substance Abuse Resources for Caregivers Identifying when someone needs help, and understanding substance abuse interventions for caregivers and families.
Mental Health Well-Being in the Workplace (Webinar) A guide to a healthier, happier and more productive work environment.
Staying Connected to Your Team A manager’s guide to supporting employee engagement.
Suicide Prevention The following tools can be used to promote understanding and awareness of mental health, as well as to help employees who may be struggling with their mental health.
The following Highmark Delaware programs and services are available to all currently enrolled Highmark Delaware non-Medicare State of Delaware Health Plan members. Members are also encouraged to contact Highmark at 1-844-459-6452 or at the Highmark Delaware Member website.
Aunt Bertha: Aunt Bertha is an online tool that connects members seeking social services. Members have access to community resources and nonprofit organizations to address needs such as case management, housing, and financial advice through an online search tool. For more information, visit highmark.auntbertha.com.
Blue 365 Discount Program: Whether you are looking for discounted gym memberships, weight loss programs or a discount on massage therapy, it can all be found on the Highmark Delaware Member website.
Custom Care Management Unit: The Custom Care Management Unit (CCMU) Nurse Advocates can make internal referrals to Highmark’s behavioral health professionals and social workers that can assist you with any needs, such as financial troubles, housing resources, veteran’s services, and guidance for other social services needs. To connect with a CCMU nurse advocate or behavioral health professional, call the Nurseline at 1-844-459-6452.
ShareCare: Highmark’s digital wellness engagement platform, ShareCare, offers members a mindfulness and mental well-being tool, ShareCare Inspirations/Relax 360. This tool is meant to reduce stress and improve relaxation by offering members videos meant to empower participants to find stillness and peace in their everyday lives. For more information register for ShareCare using your Highmark member ID number at mycare.sharecare.com. ShareCare Inspirations/Relax 360 can be found under the “Discover” icon within the ShareCare website or app.
Shatterproof: Shatterproof is a national nonprofit organization dedicated to ending the stigma associated with addiction. Highmark has partnered with Shatterproof to provide members with an online educational experience to learn more about addiction. Members can access six 5-minute educational modules and videos on the following topics: The Science of Addiction, Are You at Risk, The Dangers of Opioids, Signs, Symptoms and Treatment, How You Can Help, and The Gift of Recovery. To start, text HOPE to 73529 or call 1-844-459-6452 and ask your Highmark representative for more information on JUST 5.
Telemedicine: If you are in need of behavioral health services and prefer to receive those services in the comfort of your own home, AmWell, Highmark’s preferred telemedicine provider, offers behavioral health virtual visits. Once you register, you can choose the type of visit you need. If you choose “behavioral health,” you will be prompted to schedule an appointment and select from the following: adolescent therapy, therapy, or psychiatry. Register for AmWell at amwell.com and select “Sign up,” to get started.