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Musculoskeletal Pain Resources

Musculoskeletal Pain Resources

Musculoskeletal pain affects the ligaments, tendons, muscles and bones. Dealing with chronic musculoskeletal pain (i.e., lower back pain, arthritis, etc.) can be difficult and it may be stressful navigating the health system to find the resources you need. We have put together the following resources in one easy to find location with information on imaging, resources offered through Highmark and Aetna, case management, and tools to help you live a more active, pain-free life.


BENEFIT RESOURCES & INFORMATION

The following Aetna programs and services are available to currently enrolled Aetna State of Delaware Health Plan members. Members are also encouraged to contact Aetna at 1-877-542-3862 or at the Aetna Member Website.

Back Pain: Back pain can get in the way of living life normally. Aetna has provided some tips that can help you learn how to prevent and/or treat your back pain effectively.

Natural Products and Services Discounts: Learn more about Aetna’s natural products and services discounts through the Choose Healthy Program where you have access to discounts on massage therapy, acupuncture, chiropractic visits and nutrition to help you with pain and stress. Members can save on popular health and fitness products such as wearable fitness equipment. Log into your Aetna member website and click on the Stay Healthy tab on the home page to access information.

CareVio (For HMO Plan Members Only): A free care coordination program that partners with you and your doctor to make it easier for you to take care of yourself and stay well. Call 1-844-227-3565 today. Learn More.  

Health Connections Disease Management Program (For CDH Gold Plan Members Only): Get free support from an Aetna nurse to help manage your musculoskeletal pain. Call 1-866-269-4500 today.

Wellness Services: Access online tools, health coaches and discounted gym memberships. Learn More.

Imaging/Radiology Services: Save time and money by having your outpatient imaging/radiology services (i.e., ultrasound, diagnostic 2D/3D mammography, MRI, CT Scan) completed at in-network non-hospital affiliated freestanding facilities. These facilities provide similar quality as hospital affiliated locations and are often more convenient. Learn More. SBO recognizes that some members may need to have this care in the hospital setting, but if reasonable and/or advised by their physician that these services may be done in a non-hospital affiliated freestanding facility, we want to make members aware of those options.

Physical Therapy and Chiropractic Visits: As an Aetna member, there is no maximum limit on physical therapy or chiropractic visits for treatment of back pain if it is determined to be medically necessary. Learn more by viewing the Health Plan Comparison Chart , HMO Plan Booklet, and/or CDH Gold Plan Booklet.

The following Highmark Delaware programs and services are available to currently enrolled Highmark Delaware non-Medicare State of Delaware Health Plan members. Members are also encouraged to contact Highmark at 1-844-459-6452 or at the Highmark Delaware Member Website.

Get Moving: Learn how to control your weight, build healthy bones and increase energy with the tips Highmark has provided to enjoy exercise.

Build A Strong Foundation: Build healthy bones, joints and muscles by following the tips Highmark has provided to prevent injury.

Wellness Coaches: Get started with a Wellness Coach, who can help support you in staying healthy and choosing the lifestyle goals that are right for you. Meet your personal wellness coach by calling 1-800-650-8442 Monday through Friday from 8:30am to 8:30pm EST.

Nurse Advocates: Contact a Nurse Advocate through the Highmark Case Management Team for assistance with accessing services and treatments related to your musculoskeletal pain and information on your benefit coverage. Call 1-844-459-6452.

Wellness Services & Discounts: Access online tools and discounts on gym memberships, massage therapy and acupuncture. Learn More.

Imaging/Radiology Services: Save time and money by having your outpatient imaging/radiology services (i.e., ultrasound, diagnostic 2D/3D mammography, MRI, CT Scan) completed at in-network non-hospital affiliated freestanding facilities. These facilities provide similar quality as hospital affiliated locations and are often more convenient. Learn More. SBO recognizes that some members may need to have this care in the hospital setting, but if reasonable and/or advised by their physician that these services may be done in a non-hospital affiliated freestanding facility, we want to make members aware of those options.

Physical Therapy and Chiropractic Visits: As a Highmark Delaware member, there is no maximum limit on physical therapy or chiropractic visits for treatment of back pain if it is determined to be medically necessary. Learn more by viewing the Health Plan Comparison Chart , Highmark Delaware First State Basic Plan Booklet, and/or Highmark Delaware Comprehensive PPO Plan Booklet.








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