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Department of Human Resources

Health Plan - Aetna

Telemedicine (Virtual Medicine)

Announcement

Announcement


State of Delaware Aetna members who receive virtual telemedicine services pay nothing through June 30, 2024. This applies to members who receive telemedicine through their PCP or other physician as well as those who use Aetna’s telemedicine vendors.

If you can’t get a quick appointment with your Primary Care Provider (PCP), consider using telemedicine instead of going to an urgent care center or ED. Telemedicine is a service that allows you to have an online video consultation with a doctor whether you are at home or on the go, by using your computer, tablet or smartphone. You can use telemedicine services and speak with a doctor to receive a diagnosis and get recommended treatment for minor illnesses, such as a sore throat, runny nose, or headache. The doctor can even prescribe medications when appropriate.


Aetna HMO Plan

Site of Care Average Cost Per Visit Your Cost Per Visit
In-network Telemedicine provider $59 $0 copay

Aetna CDH Gold Plan

Site of Care Average Cost Per Visit Your Cost Per Visit
In-network Telemedicine provider $59 100% covered (not subject to deductible)







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