Delaware Department of
Human Resources

Health Plan - Aetna

Telemedicine (Virtual Medicine)

If you can’t get a quick appointment with your Primary Care Provider (PCP), consider using telemedicine. Telemedicine is a service that allows you to have an online video consultation with a doctor whether you are at home or on the go, by using your computer, tablet or smartphone. You can use telemedicine services and speak with a doctor to receive a diagnosis and get recommended treatment for minor illnesses. The doctor can even prescribe medications when appropriate.

Aetna HMO Plan

Site of Care Average Cost Per Visit Your Copay Through June 30, 2019 Your Copay Effective July 1, 2019
In-network Telemedicine provider $40 $15 $0

Aetna CDH Gold Plan (Note: No change to “Your Cost” effective July 1, 2019)

Site of Care Average Cost Per Visit Your Cost
In-network Telemedicine provider $40 10% coinsurance after deductible