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Health Plan - Highmark Delaware

Appeal Process

• Highmark Delaware Appeal Process for State of Delaware non-Medicare Health Plans
  To request a review or appeal the processing of claims for health care services, member must complete the following two forms and submit to the Statewide Benefits Office (SBO):
  • * State of Delaware Authorization for Release of Protected Health Information Form
  • * Appeal Form and Checklist for Filing a Level III Appeal of Prior Denial to SBO
• Non-Medicare Prescription Plan Appeal Process
• Lantern Appeal Process

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