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Workforce Policy and Planning

The Workforce Policy and Planning section proudly supports the State of Delaware by helping employees understand statewide HR policies, Merit Rules, and employment regulations including Delaware Code. Workforce Policy and Planning provides recommendations, guidance, and problem-solving support to Executive Branch agencies and other State offices as appropriate.

Workforce Policy and Planning leads the development, revision, and implementation of statewide HR policies and procedures for Executive Branch agencies. Policies and procedures are developed, revised, and implemented based on federal and state laws, Merit Rules, and Merit Employee Relations Board decisions.

Group of diverse professionals working together.

Workforce Policy and Planning also tracks employment-related legislation, manages the State’s Donated Leave Bank Program, reviews USERRA cases, coordinates Annual Leave Carryover requests and reviews Merit Probation Extension requests. In addition, Workforce Policy and Planning responds to confidential employee inquiries through the Workforce Policy and Planning line.

We are committed to service, collaboration, and continuous improvement—helping employees and agencies work better together across the State.

Confidential Employee Inquiry

In order to better serve employees on a statewide basis, a toll-free confidential number is available for Merit employees to call with questions or concerns regarding workplace issues. This service includes a confidential mailbox for callers to leave messages. Every effort will be made to quickly return these calls.

  • (866) 462-8411
  • (302) 672-5195

The State of Delaware Workforce Policy and Planning office is committed to serving employees of Executive Branch agencies. If you are a State of Delaware employee of a school district or other educational institution, please contact your human resources office. If you are verifying employment, please contact Experian Verify via their website, call (404) 382-5400, or check out the Employment Verification webpage for additional information.