Keith Rogers and Bruce Furry were on their way to check lights on a bridge when they saw an eighty-seven year old woman who had fallen into the water while fishing and was stranded on a small public landing, waving her arms for help. They went to a neighbor's residence to call for help and stayed with the woman to keep her calm until the emergency crew arrived. She was taken to the hospital where it was found that she was treated for a broken hip and shoulder.

Sussex County Service Supervisor, Alisha Lambert, received information that a DART driver had just pulled into the facility yard and was complaining of numbness in his arm. Alisha immediately went out to the driver to check on his condition and found him suffering from a medical emergency. Alisha notified dispatch to call 911, and stayed with the driver, keeping him calm, and notifying his family of the situation by phone. Eventually, Alisha had the patient move into the building where he would be more comfortable; and she stayed with him until the arrival of paramedics. The patient was transported to the hospital where he was treated and later released.

Last fall, Jordan Porter was approached by a day porter who told Jordan she was not feeling well. She told him that her chest had been hurting all morning and that she was experiencing cold sweats. Jordan used his experience as an Emergency Medical Technician (EMT) to help clarify what needed to be done: he called 911, providing them with the day porter's symptoms and complaints along with all other requested information. Jordan continued his care by reassuring the day porter until assistance arrived.

Master Corporal Daniel Wood was dispatched to a car accident and possible oil spill this past winter. While cleanup of the oil spill was being done by members of the Emergency Response Branch, including Matt Higgins, Officer Wood noticed the driver of the vehicle was having a seizure in his truck.

He alerted Kent Com of the situation and advised them to send an ambulance to the scene. When it became apparent that the man stopped breathing, Matt removed him from the truck while Daniel ran to his vehicle to get his automatic external defibrillator (AED). Matt removed the victims' shirt and laid him on his back while Daniel started the AED and Matt then performed chest compressions as directed by the machine. They continued their efforts until paramedics arrived on scene to relieve them.

During a morning rush hour last Spring, a dump truck ran a red light and caused a chain-reaction accident involving three school buses, one of which was carrying six small children. The force of the impact caused a gas tank on one of the vehicles to rupture and begin spilling fuel.

Sussex County Superior Court Security Officer Rene Flores and Justice of the Peace Court Security Officer Cody Clogg stopped to provide assistance. They went to the bus with the children, all of whom were between four and seven years old, and escorted them off the bus to the side of the highway and out of harm's way.

None appeared injured but all were clearly upset, and scared. They also helped get the school bus drivers and the driver of the dump truck away from their vehicles and to safety at the side of the road. Then they assisted in directing the heavy traffic from the morning commute around the accident scene.

Jim Spencer was checking damage to a lane at the I-95 Toll Plaza this past January when he noticed a male pedestrian walking on the highway toward the plaza. He contacted the young man and learned that he was 16 years old and was walking to a relative's home in New York from Maryland because he was being bullied in school. Jim convinced him to contact his mother who was overjoyed that her son was safe. She had been fearful for his wellbeing and had actually reported her son missing to Maryland State Police. Jim treated the young man to McDonald's and remained with the young man until his mother arrived.

This past summer, Corporal Ewonnu Campbell was on his way to work when he witnessed a vehicle flip in the air and land overturned with passengers unable to get out of the vehicle. Without hesitation, he assessed the situation, managed to break the window of the vehicle and pulled out the passengers without causing any further injury to them. He then called the police to report the accident and waited with them for medical attention.

Last Spring, this team of Probation and Parole Officers witnessed a vehicle speeding down a residential street, crashing into utility poles, driving on the sidewalk and hitting parked cars. They guessed correctly that the driver was having a medical emergency. They called for assistance and went to the car. The officers extricated the driver from the vehicle and rendered immediate first aid. They also maintained crowd control as there were downed utility wires. EMTs quickly responded to assist the officers and the victim was transported to Christiana Hospital where it was determined that the driver had suffered a heart attack.

This past fall, Justin King from the Office of Management and Budget, Facilities Management, along with Capitol Police Officers: Senior Corporal Justin Smeltzer, Master Corporal Carlo Green and Sergeant Peter Malinky responded to an active fire taking place in the House Democratic staff offices in Legislative Hall. These men immediately began to fight the flames with fire extinguishers and kept the fire at bay until the Dover Fire Department arrived on site. During this time Justin began to remove artwork and other items from the area of the fire, saving many of Delaware's historical pieces of art.

A DMV customer exited his 20,000 pound RV during inspection to talk to DMV staff when it began to move forward in the inspection lane. He attempted to stop the RV from moving but was pinned against the inspection lane wall by the RV. Since the vehicle was against the wall, the door to the RV was blocked. These DMV team members lifted one of the inspectors through a side window of the RV to move it away from the owner. They gently lowered the customer to the ground while the RV was moved away. They called 911, and waited with the customer.