Health Advocate for Managers, Supervisors, and Training Administrators Only
Managers and supervisors should work with their organization’s Human Resource Department to request an employee referral. The Human Resource Representative will contact Health Advocate to initiate the request.
- Formal Referrals are for counseling to deal with job performance or conduct issues that seem to arise from the employee’s personal problems.
- Mandatory Referrals are made by HR or a Supervisor when an employee is required to use the EAP services as a condition of continued employment, usually due to serious concerns like safety violations, substance use or misconduct.
- Fitness for Duty (FFD) is a forensic evaluation completed by a psychologist or psychiatrist outside of scope of the EAP for the purpose of evaluating an employee’s ability to safely perform the functions of their job and assess organizational and behavioral risk.
- Substance Abuse Professional Services (SAPS) Referrals are for employees subject to federal drug and alcohol testing regulations under the Federal Department.
- Leadership Toolkit
- Management Consultations
- Disruptive Event Management is a type of structured group meeting used to support employees who have experienced traumatic events in the workplace.
As part of the contract with Health Advocate, the State of Delaware has a limited number of live webinars and in-person training hours available at no additional cost. Trainings beyond the contract limit may be charged to the requesting organization.
Managers and Supervisors EAP Orientation – Communication Strategies for Leaders
- Date: Wednesday, February 18, 2026
- Time: 11:00 AM - 12:00 PM - Webinar Registration
- Description: Learn about the Employee Assistance Program (EAP) services that Health Advocate provides. Managers and supervisors can use the EAP as a free source for confidential support, expert information, and valuable resources to support their employees when they need it the most.