Learn about your benefits and resources for Behavioral Health & Emotional Wellbeing More Info 

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Department of Human Resources

Health Advocate for Managers, Supervisors, and Training Administrators Only


Managers and supervisors should work with their organization’s Human Resource Department to request an employee referral. The Human Resource Representative will contact Health Advocate to initiate the request.

  • Formal Referrals  are for counseling to deal with job performance or conduct issues that seem to arise from the employee’s personal problems.
  • Mandatory Referrals  are made by HR or a Supervisor when an employee is required to use the EAP services as a condition of continued employment, usually due to serious concerns like safety violations, substance use or misconduct.
  • Fitness for Duty (FFD)  is a medical examination conducted by a physician to determine if an employee is fit (mentally, or emotionally) to perform essential functions of a job without risking injury to themselves or co-workers.
  • Substance Abuse Professional Services (SAPS) Referrals  are for employees subject to federal drug and alcohol testing regulations under the Federal Department.

As part of the contract with Health Advocate, the State of Delaware has a limited number of live webinars and in-person training hours available at no additional cost. Trainings beyond the contract limit may be charged to the requesting organization.







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