Employee Assistance Program (EAP) - Health Advocate

State of Delaware Group Health Plan non-Medicare members, spouse or domestic partner, dependent children, parents, parents-in-law, and members living in the household can access up to 5 (five) FREE counseling sessions per issue, per plan year through the Health Advocate Employee Assistance Program (EAP). Health Advocate will attempt to refer the member to in-network providers with their health plan. After the 5 (five) free sessions:

1. If the member has selected a provider who participates in-network with their health plan, they may choose to continue counseling through their health plan.
2. If the member has selected a provider who does not participate in-network with their health plan, they may:
   • Continue counseling with the out-of-network provider, making payment arrangements as necessary, or
   • Contact their health plan to find a new provider who participates in-network with their health plan

EAP counseling is confidential for issues such as stress, anxiety, depression, grief, substance abuse, and family or relationship concerns. Counseling options include:

• Telephone: Contact Health Advocate at (855) 556-2065.
• Virtual (Online): What to expect when accessing EAP counseling online . Health Advocate will provide a link to select and schedule an appointment online.
• In-Person: The member contacts Health Advocate and discusses with the EAP Care Manager the reason for the call. Health Advocate will refer them to a counselor with confirmed availability within 2-3 business days.

• Coping with a Traumatic Event
• Traumatic Event Care Tips
• Tragedies and the Workplace -Resources for Managers

*Webinars will be recorded and made available under "Archive", to view after the webinars are presented.

Informational Flyer

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Avoiding Burnout

• Date: Tuesday, February 17, 2026
• Time: 02:00 PM - 03:00 PM
• Description: Employees who try to work too hard or do too much can become overly stressed. The final stage of this stress response is burnout, which is a concern for employers who want to maintain productivity in the workplace. This workshop teaches participants about the physiological and emotional dangers of stress and burnout, as well as how to develop healthier and more effective coping skills.

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Managers and Supervisors EAP Orientation - Communication Strategies for Leaders

• Date: Wednesday, February 18, 2026
• Time: 11:00 AM - 12:00 PM
• Description: Learn about the Employee Assistance Program (EAP) services that Health Advocate provides. Managers and supervisors can use the EAP as a free source for confidential support, expert information, and valuable resources to support their employees when they need it the most.

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Employee EAP Orientation

• Date: Thursday, February 19, 2026
• Time: 11:00 AM - 12:00 PM
• Description: Learn about the Employee Assistance Program (EAP) services that Health Advocate provides. This workshop offers a detailed overview of the Health Advocate Employee Assistance Program (EAP) benefit and the many ways the program can help with personal, family, and work-related issues. Through the EAP, you have available 24/7 access to free confidential emotional support, online support, interactive digital tools, work-life solutions, legal guidance, financial resources, and identity theft services.

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Mindfulness: An Experiential Workshop

• Date: Wednesday, March 4, 2026
• Time: 2:00 PM - 3:00 PM - Webinar Registration
• Description: Mindfulness can reduce stress and improve concentration, focus, health, efficiency, and accuracy. In this workshop, participants will review the key principles of mindfulness and be guided through real-life exercises that demonstrate its impact on many different stressors, challenges, and situations.

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Finding Balance in Busy Lives

• Date: Tuesday, March 17, 2026
• Time: 10:00 AM - 11:00 AM - Webinar Registration
• Description: Finding balance between our personal and professional lives is something many people strive for. However, consistently striving to achieve total balance can lead to feelings of guilt. By setting and working toward attainable goals at work and home, we can find ways to reduce guilt and feel more balanced. This webinar offers daily tips and long-term strategies to find the work/life balance that works for you, minimizing stress in the process.

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Unplugging After Work

• Date: Wednesday, April 1, 2026
• Time: 10:00 AM - 11:00 AM - Webinar Registration
• Description: For many of us, it's easy to get caught up in work. We sit for eight to ten hours staring at the same screen, hardly stopping for food or water, and spend our weekends catching up on emails instead of spending time with friends or family. However, this can put us on the path to burnout! This training addresses the signs and symptoms of burnout and how unplugging after work can help you avoid it.

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Get Your Bucket List Done

• Date: Tuesday, April 14, 2026
• Time: 2:00 PM - 3:00 PM - Webinar Registration
• Description: Whether it's running an Ironman, meeting the love of your life, or losing ten pounds, we all have that next thing we want to accomplish in life. However, it's easy to lose focus on personal growth in the rush of daily life. Get inspired with strategies that increase your focus on that next bucket list item. Life without regrets is possible, you just need to get focused.

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Resiliency: Moving Forward in Changing Times

• Date: Wednesday, May 6, 2026
• Time: 2:00 PM - 3:00 PM - Webinar Registration
• Description: Stress can impact us both personally and professionally, yet these challenges can also create opportunities. Developing or strengthening resiliency can be invaluable in helping chart the path forward. Practicing resiliency can also help adjust your mindset so you can find a new perspective to successfully move ahead. This session discusses strategies to build resiliency so participants can protect themselves against high stress levels, making stress more manageable and allowing them to determine the best next steps.

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Working Well with Different Personality Styles

• Date: Tuesday, May 19, 2026
• Time: 10:00 AM - 11:00 AM - Webinar Registration
• Description: Whether working onsite or remotely, we will undoubtedly encounter a variety of personalities in the workplace. When someone has a different communication style or personality type, it can create conflict, affecting your job and productivity. Finding ways to meet the other person and situation where they are, and adjusting as needed, is an invaluable skill to help reduce conflict in the workplace. This webinar explores effective techniques to bridge personality differences and find common ground to enhance communication and productivity.

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Valuing Different Generations

• Date: Wednesday, June 3, 2026
• Time: 10:00 AM - 11:00 AM - Webinar Registration
• Description: For the first time in American history, there are four different generations working at the same time, each bringing value to the jobs that they do. This seminar includes a discussion of the characteristics commonly associated with each generation so participants can learn and appreciate different generational workers and improve teamwork and productivity

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Communicating with Your Teen

• Date: Tuesday, June 16, 2026
• Time: 2:00 PM - 3:00 PM - Webinar Registration
• Description: Does it feel like you and your teen are on different planets? Communication styles and timing might help close the gap. If you want to get through to your teen, you must think like a teen. In this session, we'll learn how to communicate with them, including when and how to address an issue or situation.