Employee Assistance Program (EAP) - Health Advocate

• May & June Health Advocate Newsletter

State of Delaware Group Health Plan non-Medicare members, spouse or domestic partner, dependent children, parents, parents-in-law, and members living in the household can access up to 5 (five) FREE counseling sessions per issue, per plan year through the Health Advocate Employee Assistance Program (EAP). Health Advocate will attempt to refer the member to in-network providers with their health plan. After the 5 (five) free sessions:

1. If the member has selected a provider who participates in-network with their health plan, they may choose to continue counseling through their health plan.
2. If the member has selected a provider who does not participate in-network with their health plan, they may:
   • Continue counseling with the out-of-network provider, making payment arrangements as necessary, or
   • Contact their health plan to find a new provider who participates in-network with their health plan

EAP counseling is confidential for issues such as stress, anxiety, depression, grief, substance abuse, and family or relationship concerns. Counseling options include:

• Telephone: Contact Health Advocate at (855) 556-2065.
• Virtual (Online): What to expect when accessing EAP counseling online . Health Advocate will provide a link to select and schedule an appointment online.
• In-Person: The member contacts Health Advocate and discusses with the EAP Care Manager the reason for the call. Health Advocate will refer them to a counselor with confirmed availability within 2-3 business days.

• Coping with a Traumatic Event
• Traumatic Event Care Tips
• Tragedies and the Workplace -Resources for Managers

*Webinars will be recorded and made available under "Archive", to view after the webinars are presented.

Informational Flyer

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Working Well with Different Personality Styles

• Date: Tuesday, May 19, 2026
• Time: 10:00 AM - 11:00 AM - Webinar Registration
• Description: Whether working onsite or remotely, we will undoubtedly encounter a variety of personalities in the workplace. When someone has a different communication style or personality type, it can create conflict, affecting your job and productivity. Finding ways to meet the other person and situation where they are, and adjusting as needed, is an invaluable skill to help reduce conflict in the workplace. This webinar explores effective techniques to bridge personality differences and find common ground to enhance communication and productivity.

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Valuing Different Generations

• Date: Wednesday, June 3, 2026
• Time: 10:00 AM - 11:00 AM - Webinar Registration
• Description: For the first time in American history, there are four different generations working at the same time, each bringing value to the jobs that they do. This seminar includes a discussion of the characteristics commonly associated with each generation so participants can learn and appreciate different generational workers and improve teamwork and productivity

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Communicating with Your Teen

• Date: Tuesday, June 16, 2026
• Time: 2:00 PM - 3:00 PM - Webinar Registration
• Description: Does it feel like you and your teen are on different planets? Communication styles and timing might help close the gap. If you want to get through to your teen, you must think like a teen. In this session, we'll learn how to communicate with them, including when and how to address an issue or situation.

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Forgiveness And Empathy

• Date: Wednesday, July 1, 2026
• Time: 2:00 PM - 3:00 PM - Webinar Registration
• Description: Most of us know that internalizing anger, resentment, and grudges creates a negative impact on well-being. While many of us want to release negative feelings towards others, we struggle with how to do it. Forgiveness doesn't mean giving someone a pass; it means releasing yourself. In this seminar, we'll discuss how holding onto anger hurts us, how anger and resentment manifest in our minds and bodies, and how to take concrete steps towards lasting forgiveness. We'll offer skills and tools for a more peaceful mindset.

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Strengthening Relationships

• Date: Tuesday, July 14, 2026
• Time: 10:00 AM - 11:00 AM - Webinar Registration
• Description: We all want strong, loving relationships, but why can it be difficult to keep them that way? This workshop addresses what can go wrong in relationships and explores common destructive patterns that can interfere with them. Participants will learn strategies to recognize red flags so they can better sustain a healthy and loving connection with their partner.

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A Healthier You How Mental Health Affects Physical Health

• Date: Wednesday, August 05, 2026
• Time: 10:00 AM - 11:00 AM - Webinar Registration
• Description: More and more evidence continues to show the connection between our mental health and our fitness, nutrition, and physical health. Some examples include emotional under- or overeating, depression following a medical diagnosis, and exercising to improve mood. In this workshop, participants will learn how to focus on areas that impact both their minds and bodies. They will explore themselves from the inside out by considering the connection between their mental and physical health.

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How Volunteering Helps You And The Cause

• Date: Tuesday, August 18, 2026
• Time: 2:00 PM - 3:00 PM - Webinar Registration
• Description: Volunteering not only helps a cause but brings personal gratification. In this session, we will explore the benefits of volunteering. Providing service for free certainly helps others, but many people don't realize you can gain a lot by helping, too! We'll discuss the physical and emotional benefits of volunteering in depth. We will also provide a deeper understanding of both the personal and professional benefits of volunteering in this session.

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Suicide Prevention What To Know And How To Help

• Date: Wednesday, September 02, 2026
• Time: 2:00 PM - 3:00 PM - Webinar Registration
• Description: Suicide affects people from all walks of life. Knowing the warning signs and risk factors for suicide and feeling confident about how to help someone who is at risk can be the difference between life and death. Join us for this important session where we will differentiate myths from facts, identify risk factors and warning signs, review questions to ask and steps to take, and provide supportive resources and strategies.

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Finding The Time & Energy To Be Both A Parent And A Professional

• Date: Tuesday, September 15, 2026
• Time: 10:00 AM - 11:00 AM - Webinar Registration
• Description: There is perhaps no more delicate balance than being a parent and a working professional. Many of us struggle with how to divide our time, energy, and attention. This seminar examines the realities of the modern working landscape and how to approach and achieve balance in a new, more successful way. It also reviews strategies for time and household management and explores how to find the most elusive thing of all: quality time just for yourself.

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Strategies To Manage Stress And Uncertainty

• Date: Wednesday, October 07, 2026
• Time: 10:00 AM - 11:00 AM - Webinar Registration
• Description: Modern life means living in challenging times, which makes it more important than ever to learn to cope with uncertainty, unpredictability, and stress. Making sound decisions can also be overwhelming, especially when it's unknown what tomorrow will bring, let alone next week or next month. This webinar explores techniques to help relieve stress so participants can make decisions they feel comfortable with, which are critical elements in managing these feelings now and in the future.

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Drugs And Addiction: What Everyone Needs To Know

• Date: Tuesday, October 20, 2026
• Time: 2:00 PM - 3:00 PM - Webinar Registration
• Description: There are so many ways that addiction has ruined lives. No one is immune from the disease of addiction. Addiction has become an epidemic that impacts the workplace, our families, friends, and community. The best defense against addiction is knowledge. This seminar will provide education on being able to identify the signs and symptoms of substance abuse, the progressive pattern of addiction, the difference between abuse and addiction, the physical, emotional, and behavioral effects of addiction, why enabling behavior does not help, and what types of treatment and resources are available.

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Caring For The Caregiver

• Date: Wednesday, November 04, 2026
• Time: 2:00 PM - 3:00 PM - Webinar Registration
• Description: Few people are prepared for the challenges of being a caregiver. This session reminds caregivers of the sense of satisfaction that comes with caregiving, while also emphasizing the importance of caring for yourself to prevent compassion fatigue and burnout. It outlines strategies for self-care and offers work-life balance tips.

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Managing Holiday Stress

• Date: Wednesday, November 17, 2026
• Time: 10:00 AM - 11:00 AM - Webinar Registration
• Description: Stress is stress, but for some reason, it seems to quadruple around the holidays! This workshop addresses the multiple causes of holiday stress and provides tips on how to reduce these stressors so participants can maintain their productivity, achieve a better balance, and more fully enjoy the holiday season with friends and loved ones.

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Retirement Planning: An Emotional Perspective

• Date: Wednesday, December 02, 2026
• Time: 10:00 AM - 11:00 AM - Webinar Registration
• Description: A major concern for many people is how they will handle the emotional stages of retirement. How will they create a new identity? This workshop explores the six phases of retirement from a social perspective: everything from pre-retirement planning to the honeymoon phase, and ultimately to reorientation and development of a new lifestyle. This workshop reviews all of the stages, which can span 5 to 15 years before retirement and up to 15 years or more after retirement.