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Health Plan - Highmark Delaware

Telemedicine (Virtual Medicine)

Announcement100% coverage for telemedicine services has been extended for no more than 30 days following the end of the COVID-19 national public health emergency for individuals enrolled in a State of Delaware Group Health Plan. Instead of the copays listed in the charts below, members who receive telemedicine through their primary care provider or other physician as well as those who use Highmark Delaware’s telemedicine vendors will have a zero-dollar copay.

Announcement New Provider

Bright Heart Health is Highmark’s vendor for on-demand medication assisted treatment (MAT) for addiction and opioid dependency via telemedicine. Services are available 24/7 and members and healthcare providers have access to their comprehensive outpatient services day or night. Members in need of these services can self-refer and providers can refer patients for ongoing MAT provided via telehealth. Members will receive comprehensive care, including medication management, counseling, case management and supportive services. For more information call 1-844-884-4474 or visit Bright Heart Health.

If you can’t get a quick appointment with your Primary Care Provider (PCP), consider using telemedicine instead of going to an urgent care center or ED. Telemedicine is a service that allows you to have an online video consultation with a doctor whether you are at home or on the go, by using your computer, tablet or smartphone. You can use telemedicine services and speak with a doctor to receive a diagnosis and get recommended treatment for minor illnesses, such as a sore throat, runny nose, or fever. The doctor can even prescribe medications when appropriate.


Highmark Delaware Comprehensive PPO Plan

Site of Care Average Cost Per Visit Your Copay
In-network Telemedicine provider
(Amwell, Doctor on Demand or Bright Heart Health)
$49 $0*
* For Behavioral Health visits through Amwell, the copay is $0. When using telemedicine for a scheduled appointment with your PCP or for Medication Assisted Therapy (MAT) through Bright Heart Health, the copay is $20. When using telemedicine for a scheduled appointment with a specialist, the copay is $30.

Highmark Delaware First State Basic Plan

Site of Care Average Cost Per Visit Your Cost
In-network Telemedicine provider
(Amwell, Doctor on Demand or Bright Heart Health)
$49 10% coinsurance after deductible





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