Certificate Programs
Learners must apply and be accepted to participate in the programs listed below. All required courses must be completed to earn a certificate.
Participation in the certificate training programs helps employees build skills that benefit both themselves and the organization:
- Builds self-awareness, empathy, and practical leadership skills
- Promotes teamwork, trust, and a supportive work environment
- Helps balance organizational goals with employee growth and improvement
Human Resources Certification
The three-year HRC program helps HR staff improve their skills and knowledge while supporting both employees and the organization:
- Strengthens best practices, workforce management, and quality service
- Builds flexibility, vision, and problem-solving skills
- Encourages empowerment and professional growth
Human Resources Certification Information and Application Process
Frontline Leadership
The three-year Frontline Leadership curriculum helps first-level supervisors, both merit and seasonal-casual, manage team challenges and improve their skills in:
- Communication
- Decision-making
- Performance and conflict management
Continuous Improvement Practitioner
The Continuous Improvement Practitioner Program helps employees improve work processes and build connections:
- Develops skills to boost efficiency and effectiveness
- Applies knowledge to support lasting improvements
- Builds relationships through the GEAR Field Team community
Continuous Improvement Practitioner Information and Application Process
Project and Process Leadership
The Project and Process Leadership (PPL) program helps employees build leadership and teamwork skills while applying continuous improvement tools:
- Strengthens communication, coaching, and strategic thinking
- Engages and motivates teams for better results
- Uses workshops and online courses to drive improvement across Delaware
Project and Process Leadership Information and Application Process
Project and Process Leadership Application (coming soon)